Help and Contact

Eventim’s FAQ section is here to help you answer the most frequent queries, simply enter your question or search term below:


What are the possible methods of payment?

Variety of payment methods depends on chosen delivery method, time before event and sometimes promoter's demands.
Here you can find list of payment methods available on
• Credit card
• E-transfer (Dotpay)
• If you prefer bank transfer, we will reserve the tickets for you with the promoter. You have three days to arrange your bank transfer. As soon as we receive payment, the tickets will be issued.
Please understand that we do not accept any other methods of payment

All orders are charged with non-refundable 3% fee.


Was the information specified above of any help to you?

If you have any further questions, please use our search box or send an e-mail to our Customer Service.

+48 22 591 83 83

Monday - Friday: 10:00 - 18:00 hrs

Eventim Outlet ZASP
Al. Jerozolimskie 25 Warsaw

Monday - Friday: 10:00 - 19:00 hrs