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Find answers to your questions in our help area.

Top ten customer enquiries

  1. Was my order successful?
  2. Why can I only select "1" ticket?
  3. How can I find out the status of my order?
  4. My tickets haven't arrived yet
  5. Has my booked event been canceled / postponed?
  6. I would like to return my purchased tickets. What can I do?
  7. What functions and benefits does "my eventim" offer me?
  8. What are the possible methods of payment?
  9. How does shopping using eventim.pl work?
  10. How can I change delivery address?

Help areas

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